Technical Support

Find out how to contact our support team if you encounter technical issues or need assistance with the platform.

We are here to help you with any technical difficulties or questions you may have while using Raised. If you can't find a solution in our Help Center articles, please reach out to our dedicated support team using one of the methods below.

Contact Us Page

The primary way to get in touch with our support team is through our official Contact Us page. This page provides a form to submit your query directly to our support staff, ensuring all necessary information is captured to help us assist you effectively.

Go to Contact Page

When submitting your request, please provide as much detail as possible, including:

• A clear description of the issue you are experiencing.
• Steps you have already taken to try and resolve it.
• Any error messages you have seen (screenshots can be very helpful).
• The browser and device you are using, if relevant.

Email Support

Alternatively, you can reach our support team directly by sending an email to:

[email protected]

When emailing, please include the same level of detail as mentioned for the contact form to help us expedite your request. Our team monitors this inbox during business hours and will respond as quickly as possible.

Before You Contact Us

We encourage you to use the search function in the Help Center before reaching out. You might find an immediate answer to your question in one of our other articles!